Zappix White Papers


HFS Report

How Firstsource’s partnerships target the patient experience for healthcare clients

HFS Research highlights how Firstsource, Zappix, and Uniphore bring automation and digital transformation to healthcare organizations around the world.

This new HFS Research analysis shows how we’ve helped bolster Firstsource’s Digitally Empowered Contact Center and other capabilities. The report also highlights how digital optimization with Firstsource’s 3Ps framework will drive business outcomes for healthcare firms.

HFS Report

HFS Report Download

To learn more about how Zappix technology like On-Demand Apps and timely Digital Reminders are transforming patient engagement, communication, and referral conversion, see the rest of our white papers: