Text message reminders connect to a rich, app-like experience to automatically confirm, cancel, or update schedules.
More than simple appointment reminders, the Zappix Scheduling and Appointment Confirmation solution engages patients with automated visual interactions, empowering them to confirm, cancel, schedule, or reschedule appointments.
Unlimited text, email, and robocall reminders connect to your backend systems to maintain schedules in real time, make sure patients don’t forget about appointments, and help make your scheduling as efficient as possible.
Engage in direct communication with your patients through chat, they will then receive an instant notification via text message that their provider has sent them a message.
Effectively connect with your patients by utilizing a single email or designing an email cadence to inform and communicate with them, all while ensuring that each message is personalized.
Zappix syncs appointment confirmations, cancellations, and reschedules directly into your management system automatically in real time to keep you up to date.
Engaging Zappix messaging includes personalized details based on location, doctor, appointment type, or whether patients have more than one appointment for premiere service.
Sometimes patients miss appointments but that’s not the end of the care cycle. Automatically add missed appointment patients to messaging outreach and get them back on the schedule.
Automatically reach out to patients and get their next appointment scheduled with backend integration and one-touch syncing to their smartphone calendars.
View and edit your text, email, and phone messages with the easy-to-use Campaign Manager or leverage the help of expert Zappix support.
Have more than one location? Zappix lets managers see reports and manage messaging from one console and one login for multiple locations easily.
Please contact us to set a call with our implementation experts
Zappix transforms the user journey during customer service interactions with an AI-Powered Digital Engagement Platform- engaging through Digital Outreach, deflecting inbound inquiries using Digital Self-service, and optimizing agents’ activities using Digital Agent Assist. The cloud-based platform enables workflow automation, rapid developments, and integration to back-end systems and provides an actionable Analytics Suite.
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