Pre & Post Procedure Instructions

Modern Patient Experiences

Automatically deliver the information patients need exactly when they need it to boost patient outcomes and reduce recovery times.

Keep patients on track for success with automated, timely visual reminders equipped with embedded video, photos, and all the guidance they need delivered only when they need it.

 

Keep patients prepared and aware of their next steps through any device.

Forgetfull patients create appointment no-shows, the need to reschedule, and business inneficiency. Automated Zappix Digital Reminders create a cadence of messaging cultivated for each patient case, delivered digitally so their are no handouts to misplace and no chance to forget.

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Prep Reminders & Guides

Preparation instructions, procedure information, and appointment checklists delivered through text, email or robocall ensure patients receive the right pre-procedural information at the right time.

Postop Tasks & Instructions

Improve patient health and procedure success by reminding patients to complete rehabilitation exercises and collect postop questionnaires like pain meter or patient-reported outcome or experience measures (PROMs & PREMs).

Location Support

Integrate with native smartphone geolocation and map apps to get patients to the right location, include guides with images to help patients navigate complex buildings, and simplify the patient experience.

The Right Messaging at the Right Time

Throughout the week preceding an appointment, Zappix Digital Reminders alert patients of what medication to take and where to pick it up, the importance of various prep procedures, directions and parking information for their procedure location, reminders at scheduled intervals the day of their procedure, and a follow up message after the appointment with a health check-in or satisfaction survey.

7 Days Before Procedure

3 Days Before Procedure

2 Days Before Procedure

1 Day Before Procedure

Day Of The Procedure

Post Procedure Instructions

Resources

White Papers

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GI Fact Sheet

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Patient Engagement Fact Sheet

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Healthcare Fact Sheet

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Digital Self-Service: Evolution vs Revolution

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HFS Report on Firstsource Partnerships

Case Studies

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Digital Patient Engagement

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Gastroenterology Department

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Healthcare Solutions Provider

eBook

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The Consumerization of Patient Engagement