Digitial Surveys

Track & Enhance Patient Experiences

Stay connected to the voice of your patients and quickly identify improvement areas

Value-based, patient centered care starts with fully listening to the voice of your patients. Unlock enhanced patient satisfaction by understanding patient needs, aligning caregivers & pinpointing opportunities to improve care quality.

 

Instant patient feedback and improved survey capabilites.

Turn any interaction into a measurable patient experience while building a culture of patient-centric care. Deploy insightful Zappix analytics and set the best practices & procedures for your patients.

Benefits

Open Lines of Communication

Understand a patient’s requirements and talk directly to patients and caregivers to understand how you can improve their experience.

Unlock Proactive Improvements

Bridge the gap between patients and healthcare providers and welcome patients into the care improvement process to make sure their care lives up to their expectations.

Real-Time Reactions

Digital-first, real-time survey capabilities automatically connect to any back-end system or manager console to empower your staff to react as fast as possible to any suggestion or situation.

Connect to patient feedback via any channel:

In-Call

Email

Text Message

Robocall

QR Code

Resources

White Papers

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GI Fact Sheet

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Patient Engagement Fact Sheet

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Healthcare Fact Sheet

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Digital Self-Service: Evolution vs Revolution

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HFS Report on Firstsource Partnerships

Case Studies

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Digital Patient Engagement

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Gastroenterology Department

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Healthcare Solutions Provider

eBook

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The Consumerization of Patient Engagement