Zappix transforms the patient journey with AI-powered Digital Patient Engagement platform to improve the quality of care and increase patient access & satisfaction.
The cloud-based solution enables workflow automation, rapid deployments, integration to EMRs & back-end systems, and provide a comprehensive Actionable Analytics Suite.
Timely and automated digital appointment reminders have reduced appointment no-show rates from
17% to under 5%.
Late cancellations have been reduced from 15% to 2% for gastroenterology practices by proactively engaging with patients through timely messages containing pre & post procedure instructions.
Automated and customizable cadences of digital outreach have doubled the booked appointments rate, while saving 1,000s of hours of manual administrative work.
Discover key insights into user trends and consumer behaviors to improve overall patient experience with the real time feedback received through digital surveys.
Text message reminders connect to a rich, app-like experience to automatically confirm, cancel, or update schedules.
Automatically deliver the information patients need exactly when they need it to boost patient outcomes and reduce recovery times.
Prevent patient leakage and improve referral conversion rates to boost efficiency and revenue.
Stay connected to the voice of your patients and quickly identify improvement areas.
Streamline intake for new and returning patients with automated digital interactions.
Create & launch automated, targeted campaigns to engage patients via email or text with the most user friendly campaign manager tool available.
Illness and treatment information, helpful videos, and diagrams help patients understand their health.
Multi-Channel Proactive Engagement
Comprehensive Analytics Suite
Minimal IT Effort Needed
Increase Patient Feedback
Improve Patient Preparedness
Telephony Integration
Personalized Care Journey
Frictionless Patient Experience
Please contact us to set a call with our implementation experts
Zappix transforms the user journey during customer service interactions with an AI-Powered Digital Engagement Platform- engaging through Digital Outreach, deflecting inbound inquiries using Digital Self-service, and optimizing agents’ activities using Digital Agent Assist. The cloud-based platform enables workflow automation, rapid developments, and integration to back-end systems and provides an actionable Analytics Suite.
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